This Shipping Policy applies to all orders placed on sectionalshop.com. It states where we ship, how long processing and delivery take, how free shipping works, how packages are tracked, and how damaged or delayed shipments are handled.
This policy covers office storage bins, stackable drawer organizers, large lidded storage bins, wheeled food-storage containers, metal lock boxes and feedback boxes, baby-teeth keepsake containers, and similar home and office organization products.
Contents
We ship to addresses within the United States.
We do not ship to:
If an address is not eligible, checkout will not display a shipping option, and our support team will contact you before fulfillment.
| Standard processing | 1–3 business days after successful payment authorization |
| Processing days | Monday through Friday |
| No processing | Weekends and U.S. federal holidays |
Processing extends by up to 2 business days for large lidded bin sets, wheeled food-storage containers, multi-package orders, inventory verification, protective packaging for plastic lids and metal lock boxes, address verification, fraud review, and peak seasonal volume.
Processing time starts at payment confirmation and ends when the carrier accepts the package.
| Standard delivery | 4–8 business days after shipment |
| Bulky storage sets | 5–12 business days after shipment based on package size, destination, and carrier routing |
Delivery is completed within these timelines under normal carrier conditions. Timelines extend only when weather, carrier interruptions, holiday congestion, regional transport issues, or incorrect customer address information cause delay.
Orders ship through USPS, UPS, FedEx, or regional ground carriers. Carrier selection is based on package size, weight, destination, product type, warehouse location, and service availability.
Eligible U.S. orders receive free standard shipping. No standard shipping fee is charged at checkout for eligible U.S. addresses.
Any expedited upgrade selected at checkout is charged separately and shown before payment confirmation.
Storage products are packed with cartons, inner bags, cardboard dividers, foam or paper inserts, lid protection, and component separation as required by the item. Stackable drawers, latching bins, wheeled containers, and metal lock boxes are secured to reduce transit damage.
Keep all packaging, lids, keys, hardware, and manuals until the order is inspected and accepted.
After shipment, a confirmation email with tracking information is sent to the checkout email address. Tracking updates within 24–48 hours after carrier acceptance. Multi-item orders receive one tracking number for each package.
Bin sets, drawer units, wheeled containers, and mixed orders ship in multiple packages when required for safe transit. Packages receive separate tracking numbers, ship on warehouse-assigned dates, and arrive separately. Wait until all packages arrive before reporting missing items.
Request an address correction at support@sectionalshop.com before warehouse processing is completed. After carrier acceptance, rerouting follows carrier rules and requires payment of any carrier rerouting fee.
Orders are canceled before warehouse processing begins when the request arrives in time. After picking, packing, label creation, or carrier transfer begins, cancellation is closed and the Return Policy applies.
If a package arrives damaged, retain all packaging and photograph the outer carton, shipping label, inner packaging, and damaged product. Contact us within 7 days of delivery.
If tracking shows delay or delivered status while the package is missing, check delivery areas, lockers, mail rooms, building staff, neighbors, household members, and the local carrier office. If unresolved, contact support. When the carrier confirms loss, we issue a replacement or full refund based on current inventory.
Customers must enter accurate shipping information at checkout. Orders returned for incorrect or incomplete addresses, failed delivery attempts, refused delivery, or uncollected packages require payment of reshipping charges before replacement, or a refund deduction equal to the return-to-sender cost.
Inspect products on delivery. Report damaged, incorrect, or missing items before using bins for household, office, or food storage, and before discarding packaging. Used storage products do not qualify for a full return unless the issue is verified as our error or a covered defect.
sectionalshop.com
Email: support@sectionalshop.com
Website: https://sectionalshop.com/
500 Capitol Mall, Suite 2350
Sacramento, CA 95814
United States
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